Senior Automotive Service Advisor (Go Downtown Kia)

Vancouver, BC

Looking for a Service Advisor role with no evenings and a 4-day work week?

Go Downtown Kia is hiring an experienced Service Advisor to join our busy Vancouver service team.

This opportunity comes available due to the upcoming retirement of a long-tenured team member, giving the right candidate the chance to step into an established desk with strong customer traffic and long-term career potential.

Why Join Go Downtown Kia?

• 4-Day Work Week AT 10 hours per day
• No Evening Shifts
• Salary + Commission + Bonus
• 3 Weeks Vacation Starting Day One
• Up to 5 Weeks Vacation
• Health & Dental Benefits
• Health & Lifestyle Spending Account
• Employee Investment Program (10% Guaranteed Return)
• Ongoing Training & Career Development
• Promote-From-Within Culture

What You'll Do

• Greet customers and guide them through the service process
• Create and manage repair orders
• Recommend maintenance and repair services
• Coordinate with technicians and parts departments
• Communicate repair progress and timelines
• Resolve customer concerns professionally
• Build long-term customer relationships
• Deliver exceptional customer satisfaction

What We're Looking For

• Previous automotive dealership Service Advisor experience
• Strong customer service and communication skills
• Ability to thrive in a fast-paced service environment
• Proven ability to build trust and recommend repairs ethically
• Strong organizational and multitasking skills
• Commitment to customer satisfaction and team success
• Experience with CDK, PBS, Reynolds, Tekion, or other dealership management systems is considered an asset.

If you're currently a dealership Service Advisor and want better work-life balance without sacrificing income potential, this is worth a conversation. Apply Today!