Service Advisor (Go North Surrey GM)

Surrey, BC | Full-Time | High-Volume GM Dealership

Are you an experienced Automotive Service Advisor who knows how to handle a busy service drive?

Go North Surrey GM is looking for a confident, organized, and customer-focused Service Advisor to join our high-volume service team.

This is a strong opportunity for an advisor who wants steady traffic, real earning potential, and a dealership where the service drive is consistently busy.

Why This Store Stands Out

• Go North Surrey GM is a busy dealership with serious service volume:
• 200–230 new vehicles sold monthly
• 80–100 used vehicles sold monthly
• Approximately 130 service appointments per day
• 25+ service bays
• Strong customer traffic and repair order opportunity
• If you are tired of slow stores, weak traffic, or limited earning potential, this is a service department worth talking about.

Schedule

• Monday to Friday
• 7:30am–4:00pm
• Overtime required
• Occasional Saturday availability required

What You’ll Do

As a Service Advisor, you will be the key connection between customers, technicians, parts, warranty, and service leadership.

You will:

• Greet service customers and understand their vehicle concerns
• Open, manage, and close repair orders
• Communicate service timelines, updates, and recommendations
• Build value in maintenance and repair work
• Work closely with technicians and parts to keep jobs moving
• Maintain strong customer follow-up
• Support CSI and customer satisfaction targets
• Stay organized in a fast-paced service drive

What We’re Looking For

• Have worked as an Automotive Service Advisor or Dealership Service Advisor
• Can manage a busy service drive without losing focus
• Communicate clearly with customers and technicians
• Understand repair orders, timelines, approvals, and follow-up
• Know how to recommend maintenance and repairs professionally
• Care about CSI and customer experience
• Are organized, calm under pressure, and accountable
• Are comfortable with overtime and occasional Saturdays
• GM, Chevrolet, GMC, Buick, or Cadillac experience is an asset, but strong dealership advisor experience from another brand will also be considered.

What You’ll Get

• Busy, high-volume GM dealership
• Strong earning potential
• Advisor pay plan
• $100 perfect CSI spiff
• Monthly spiffs that change each month
• Health and dental benefits
• Vacation starting at 3 weeks
• Training and development through Go Auto U
• Career growth opportunities within Go Auto
• Employee Investment Program with guaranteed annual return
• Free Go Auto swag for interview attendees

Why Join Go North Surrey GM?

• This is a role for an advisor who wants volume, opportunity, and a service department with momentum.
• You will be joining a store with strong customer traffic, a large service operation, and a team that needs someone who can keep customers informed, technicians productive, and repair orders moving.
• Qualified candidates may receive an offer on the spot.

If you are an experienced Service Advisor looking for a busy dealership with strong earning potential, apply today to connect with Go Auto’s recruitment team. Apply Today!