Sales BDC Specialist — Macleod Trail Toyota | Calgary, AB

If you want to understand how a dealership really operates, this is the role.

The Sales BDC team is the communication hub of the dealership. You are connected to sales, service, management, internet leads, incoming calls, appointments, follow-up, and customer experience. Nothing moves without strong BDC people behind it.

At Macleod Trail Toyota, this is not some tiny desk in the corner answering phones all day. This is a fast-moving, high-impact role inside one of the busiest Toyota stores in the market:

• 200–230 new vehicles sold monthly
• 80–100 used vehicles sold monthly
• Approximately 130 service appointments per day

That kind of volume creates opportunity.

A huge number of successful people in automotive started in BDC because it teaches you the foundation of the business:

• How dealerships operate
• How to communicate with customers properly
• How to manage leads and appointments
• How sales processes actually work
• How to build relationships with managers, advisors, and sales teams

At Macleod Trail Toyota, nobody in sales or service skips learning this role. It gives you exposure to the entire operation and creates massive long-term growth opportunities for people who want them.

Our hiring team is coming directly to Calgary for onsite interviews:

• Tuesday, June 2 from 5:00 PM – 6:00 PM
• Wednesday, June 3 from 9:00 AM – 2:00 PM

Qualified candidates may receive an offer on the spot.

Free Go Auto swag for interview attendees.

We’re looking for someone who:

• Is confident on the phone
• Communicates professionally and naturally
• Can multitask in a fast-paced environment
• Brings energy and positivity every day
• Is organized and follows through
• Wants to learn the automotive industry and build a career

You’ll be:

• Handling inbound and outbound customer communication
• Following up with internet and sales leads
• Booking appointments for the sales team
• Updating CRM notes and follow-up tasks
• Working closely with Product Advisors and Sales Managers
• Helping create a smooth customer experience from first contact forward

Experience in automotive or customer service is an asset, but attitude, work ethic, and coachability matter just as much.

What you get:

• Real career growth opportunities within Go Auto
• Exposure to every part of dealership operations
• Training and development through Go Auto U
• Health and dental benefits
• Vacation starting at 3 weeks
• Employee Investment Program with guaranteed annual return
• A fast-paced environment where strong performers get noticed quickly

If you’re ambitious, good with people, and looking for an opportunity that can turn into a long-term career, this is one of the best entry points into the automotive industry.

Interview spots are already being booked.