Business Development Center (BDC) Manager

Sunrise Ford of North Hollywood
$90,000 - $150,000+ annually

Sign-On Bonus Available for the Right Candidate

You know how to drive traffic, create urgency, and turn opportunities into appointments that actually show and sell. You don’t wait for business to happen. You build process, coach teams, attack leads, and maximize every opportunity coming into the dealership.

Go Auto is looking for a high-performing BDC Manager to lead and grow the Sales and Service BDC operation at Sunrise Ford of North Hollywood. This is not an entry-level coordinator role. We want a proven operator with strong automotive sales experience who can quarterback the entire customer communication process and help drive serious growth.

This role has huge upside. The right person will have the opportunity to build and lead a larger BDC team as the department grows.

What You’ll Be Doing

• Lead inbound and outbound sales and service lead activity
• Drive appointment setting, show rates, sold appointments, and service retention
• Build follow-up processes that create urgency and accountability
• Work directly with Sales and Service leadership to maximize every customer opportunity
• Monitor lead response times, CRM activity, missed opportunities, and conversion metrics
• Coach and support advisors and sales teams on lead handling and customer communication
• Continuously improve processes, scripts, campaigns, and customer touchpoints
• Identify new opportunities to increase traffic and revenue across the dealership

What We’re Looking For

• Automotive sales, BDC, or dealership leadership experience
• Proven track record driving appointments, traffic, and revenue
• Someone fast-paced, competitive, and highly accountable
• Strong CRM and lead management experience
• Ability to lead process while still being hands-on
• Strong communication and follow-up skills
• Someone who sees problems and fixes them instead of waiting to be told

Why Join Us?

• $90,000 - $150,000+ earning potential
• Sign-on bonus available depending on experience
• Growing dealership with real opportunity to build and lead a larger team
• High-volume environment with strong earning potential
• Medical, dental, and vision benefits
• 401(k)
• Paid vacation
• Ongoing training and development
• Career growth opportunities within one of the largest automotive groups in North America

Schedule

Monday to Friday
8:00 AM - 6:00 PM

Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf