Appointment Coordinator (Sunrise Ford of Fontana)

Sunrise Ford of Fontana is looking to hire an experienced Appointment Coordinator to join our team.

At Sunrise Ford of Fontana, growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us.

What You'll Do

• Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

What you’ll bring:

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

What We Offer:

• $19 per hour plus commission
• A Culture that Fits – Not gonna lie, it’s a pretty sweet deal around here
• Training & Development– Keep your questions coming! We offer ongoing training and development so you’re always ready to take on the next level
• Opportunity for Growth – Ready to GROW, GROW GROW? Then let’s GO, GO, GO (Auto)! Reach your career goals! We’ll help you every step of the way

If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! Apply now to join Sunrise Ford of Fontana as our Appointment Coordinator and be a key player in making our customers' automotive dreams come true.