Appointment Coordinator (Mercedes-Benz of Bellingham)

Mercedes-Benz of Bellingham is looking to hire an experienced Appointment Coordinator to join our team.

At Mercedes-Benz of Bellingham, growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us.

What You'll Do

• Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.

What you’ll bring:

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

What We Offer

• Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
• Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
• Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
• Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
• Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.

If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! Apply now to join Mercedes-Benz of Bellingham as our Appointment Coordinator and be a key player in making our customers' automotive dreams come true.