Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!

What you will be doing:

• Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
• Make every service visit a unique and extraordinary experience for our guests. Your friendly and courteous greeting sets the tone!
• Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
• Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
• Collect and process payments, following dealership guidelines with precision.
• Follow up with guests, request feedback, and discuss surveys within 24 hours. Your attention to detail ensures continuous improvement.

What You’ll Bring:

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• Tech-savvy

Why Choose the Go Auto Adventure?

• Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
• Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
• Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
• Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
• Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.
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If you're ready to roll up your sleeves and build something bigger for yourself, we want to hear from you.

Apply today and take the first step toward a rewarding career with Go Auto