Customer Engagement Ambassador
We're seeking a customer experience rockstar to join our team at Go Auto! As a Digital Customer Experience Specialist, you'll drive online and in-store customer experiences, leveraging analytics to inform strategies and coaching dealership teams to deliver exceptional service.
- Enhance customer experience across dealerships
- Analyze online trends and opportunities
- Coach staff on digital engagement best practices
- Resolve escalated customer issues with professionalism
- 3+ years of customer experience expertise
- Strong communication and coaching skills
- Proficient in customer engagement tools and analytics
- Detail-oriented and data-driven
- Valid driver's license and ability to travel
What We Offer:
- Training and development opportunities
- Top-tier benefits and vacation time
- Employee Investment Program with guaranteed returns
- Supportive and high-energy team culture
Extra Perks That Keep You Feeling Your Best:
- Enjoy delicious and affordable lunches, expertly prepared by our in-house team under the guidance of Award-winning Chef David George Husereau. Fresh, seasonal ingredients and great value.
- After 1 year of employment, receive a $600 Health or Lifestyle Spending Account to use on:
- Fitness classes or lessons
- Fitness club memberships
- Personal training
- Sports registrations
- Fitness apps or media
Join Our Team! If you're passionate about delivering exceptional customer experiences and driving business results, apply now!