Go Auto

Customer Service Representative (JLR Richmond)

City/Province CA-BC-Richmond
Posted Date 4 days ago(11/30/2022 11:57 AM)
Job ID
Company Name
Jaguar Land Rover of Richmond
Street Address
5680 Parkwood Crescent
# Positions
Job Type
Full Time
Years of Experience

Job Description

Do you love talking to and meeting new people? Can you build rapport with anyone you meet? LOVE customer service and being on the front line?


Have you ever thought about sales but was too afraid to make the leap into a commission sales role?


Well look no further, Jaguar Land Rover Richmond has EXACTLY that! We are looking for a Customer Service Representative to join our dealership in a full-time salaried role. 


What IS a Customer Service Representative exactly?

  • “Customer Service Representative “will offer a welcoming environment by greeting all guests with a smile and offering complimentary beverages.
  • Customer experience is our TOP priority. Your role is to establish rapport with customers and ensure a positive experience under any circumstance.
  • Be responsible for preparing and pulling up vehicles for showings, test drives and deliveries.
  • Should a customer want to take out a vehicle on a private test drive, the Concierge will arrange
  • For any trade appraisals, the Customer Service Representative will take photos of the trade and input the photos and VIN into our system.
  • Trade negotiations? Our “Happy to Help” Sales Managers will take care of that so no sweat to you!
  • Arrange and organize the inventory and lot.

This all sounds pretty fantastic, doesn’t it! What is even better is our perks and benefits:

  • Vacation— Work is important, but margaritas on the beach are, too. Enjoy THREE WEEKS VACATION your first year! After five years, you receive four weeks and after ten years, you receive FIVE weeks of vacation time!
  • Training & Development – You’ve got goals, we’ll help you reach them! Receive ongoing tools, industry leading tech and training to reach success.
  • Health & Dental – We want you to smile BIG here, and we’ll help you keep those pearly whites looking their best. Receive comprehensive benefits such as health care, dental and a health/lifestyle spending account.
  • Employee Investment Program – Oh, you want money back? You’re really twisting our arm here. Our program guarantees you a 10% return every year to up to 25% based on Go Auto profits.
  • Opportunities to grow in your career path with our promote from within culture.

Don’t hesitate, apply today! Get rewarded for your top-notch customer service skills and grow with us!


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